Specified Commercial Transactions Act Display
Special Commercial Law Display
| [Store name] | TAMOTO lofestyle shop |
| [Distributor] | UME SAKURA LLC |
| [Operation Manager] | Atsuya Yagi |
| [Store and head office address] | 〒604-0992 38 Fujikicho, Nakagyo Ward, Kyoto City |
| 【telephone number】 | 075-432-7677 (Reception hours 10:00-17:00) Closed on Tuesdays |
| 【email address】 | tamotokyoto@gmail.com |
| [Store URL] | https://tamoto-kyoto.com |
| [ Required fees other than product price] | A set fee will be charged depending on shipping cost and payment method. |
| [Shipping method and shipping fee] | Yamato Transport Takkyubin: From 880 yen (varies by prefecture) |
| 【payment method】 |
Credit card payment (JCB, VISA, MASTER, AMEX) / PayPal / ShopPay / ApplePay / GooglePay |
| [Time required for shipping] |
Usually shipped within 2-3 business days. (*For pre-order items or items with delivery time, please refer to the details on the product page.) |
| [About cancellations] |
Please note that we cannot accept cancellations after an order has been placed. |
[About returns and exchanges]
| [Returns and exchanges due to customer convenience] | We cannot accept returns due to customer reasons such as the product being different from what you expected, so please consider this before purchasing. If you have any questions about the product, please contact us by email in advance. |
| [Returns and exchanges of defective or damaged items] | Although we thoroughly inspect all products before shipping, if there is any initial defect or damage that occurred during transportation, please contact us immediately (within one week). |
*Returns and exchanges will not be accepted in any of the following cases.
| ◆If the product becomes damaged or dirty after it arrives at the customer's home. |
| ◆If there are signs of wear or dirt. |
| If the box, tag, or other item is missing or damaged. |
| ◆If there is no contact within 7 days after the product arrives. |